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Documenting a QMS – using the process approach - eLearning

This course is available in:
English, See options

Course overview

This is a unique e-Learning Course includes everything TEC have learned from guiding over a thousand organizations through to ‘first-time’ certification (ISO 9001, AS9100, IATF 16949, etc.) over three decades.

included is a downloadable (pdf) Delegate Workbook in English

After successfully completing all of the modules of this e-Learning Course you will be able to design and document your our QMS without the need to hire consultants!

you can download your Training Certificate on completion

You will be empowered to work with your colleagues to ensure they fully participate in the development, documentation, implementation and maintenance of their own processes.

included are downloadable templates (in English) in MS Word, Excel and PowerPoint formats to streamline your work

Course details

The organization and it's QMS

  • The organization, its system and processes

  • Quality and the QMS

  • Understanding different types of QMS processes

  • Test: matching categories of process/resource to examples

  • Understanding requirements for documented information

  • Test: identifying mandatory documented information

Operation processes

  • Determining operation processes

  • Test: identifying applicable operation processes

  • Team assignment: identifying and naming your operation processes

  • Describing how operation processes interrelate and interact

  • Team assignment: describing the sequences and interactions of operation processes

  • Allocating ownership to operation processes

  • Team assignment: formally appointing operation process owners

  • Specifying planned arrangements for operation processes

  • Team assignment: defining standardized work for process activities

  • Formalizing operation process documentation

Procedures ~ SOPs ~ Work Instructions ~ Training

  • QMS procedures

  • SOPs (Standard Operating Procedures)

  • WIs (Work Instructions) and VWIs (Visual Work Instructions

  • Training

Support processes

  • Determining necessary support processes

  • The Turtle diagram

  • Team assignment: identifying necessary support processes

Measuring & monitoring performance

  • Understanding performance

  • Measuring & monitoring performance (P-D-C-A)

  • Team assignment: corporate objectives

  • Customer satisfaction

  • Test: confirming minimum customer satisfaction measures

  • Team assignment: customer satisfaction objectives

  • Process-level results

  • Team assignment: identification of process-level KPIs

Checking conformity with standard requirements

  • ISO 9001-based standards' requirements

  • Conformity of operation processes with standards

  • Conformity of support (resources & assets) processes

Ancillary processes

  • Determining ancillary processes

  • Ancillary processes – types & responsibilities

  • Test: evaluating business/quality policy

Quality Manual

  • Requirements for a Quality Manual

  • Specimen of a generic Quality Manual

  • Assignment: download specimen Quality Manual and documents, forms, tables & illustrations

Deploying risk-based thinking

  • The ‘core concepts’

  • Addressing risk

  • Risk management methodologies

  • Team assignment: identifying management methodologies

Establishing QMS conformity with guidance and requirements

  • Understanding ‘conformity’ with QMS requirements

  • Demonstrating ‘conformity’ with QMS requirements

  • QMS guidance and requirements

Next actions

  • Getting started

  • GEMBA Boards

  • IMS (Integrated Management System)

Qualifications & benefits

The benefits of e-learning are numerous; not only are they extremely cost-effective but they provide students with convenience and flexibility as they embark on their learning journey. You can complete your training whenever and wherever you want, and at your own pace.

Companies do not have to tie-up entire teams at the same time as is the case with conventional classroom-based training.

Buy now

Buy Documenting a QMS – using the process approach - eLearning

The course is delivered as an online e-Learning module via the TEC Transnational Ltd learning platform - personalised for learners. Set the number of learners and provide their email addresses at the checkout.

Documenting a QMS – using the process approach - eLearning (English)

£395.00
Course language: EN - English

e-Learning: Understanding, designing & documenting business systems

£195.00

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